Lexus of Mishawaka
Lexus of Mishawaka Call Us
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SALES: 574-400-8458 SERVICE: 574-400-8640 PARTS: 574-400-8674 4325 N. Grape Rd. Mishawaka, IN 46545
Sales: 574-400-8458
Service: 574-400-8640
Parts: 574-400-8674
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Testimonials

EDMUNDS
Fred Carter
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Pleasant Experience all round.

Norma Jean was accommodating and very responsive. Couldn't have asked for better support. Would not hesitate to recommend Lexus of Mishawaka to others.

EDMUNDS
Thanks for a job well done
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Aaron Brady

Aaron did a fine job meeting our needs and helping us purchase our Scion xB.

CARS
ksims58
Full Star Full Star Full Star Full Star Full Star
1-7-2020
First time experience

Lexus of Mishawaka exceeds expectation for a high end motor car dealership. The appearance is first class, and the employees are professional and helpful. The Service Manager, Robert Grooms, exemplifies the Lexus brand. He was helpful, knowledgeable, and customer service oriented. I am a recent transplant from California, and Lexus of Mishawaka surpassed my experiences in California. Thank you.

DEALERRATER
ksims58
Full Star Full Star Full Star Full Star Full Star
1-7-2020
First time experience

Lexus of Mishawaka exceeds expectation for a high end motor car dealership. The appearance is first class, and the employees are professional and helpful. The Service Manager, Robert Grooms, exemplifies the Lexus brand. He was helpful, knowledgeable, and customer service oriented. I am a recent transplant from California, and Lexus of Mishawaka surpassed my experiences in California. Thank you.

GOOGLE
Armando Matute Elvir
Full Star Full Star Full Star Full Star Full Star
1-6-2020
CARGURUS
 
Full Star Full Star Full Star Full Star Empty Star
1-5-2020

I Bought my car from them. The salesman Aaron was very polite and willing to try to work with us on pricing. The manager also was pretty good, but had some misinformation about some things that almost cost us the deal. Thankful he was willing to correct his mistake. Theres a couple things on the car that I have been told will be fixed, so I'm waiting to see if that really happens.. if so, I would say overall a good experience

CARS
Ryan Schau
Full Star Full Star Full Star Full Star Full Star
12-10-2019
Service for a Recall

Quality from the get go. Received a new loaner, as work for a recall on my 2011 Lexus GS 350 , was being done. Upon receiving vehicle, noticed car was clean and tank was filled. Class Act. A dealership more than worthy enough to maintain the best made cars in the world. Lexus Quality is unparalleled!!!! Ryan...Lexus for Life

DEALERRATER
Ryan Schau
Full Star Full Star Full Star Full Star Full Star
12-10-2019
Service for a Recall

Quality from the get go. Received a new loaner, as work for a recall on my 2011 Lexus GS 350 , was being done. Upon receiving vehicle, noticed car was clean and tank was filled. Class Act. A dealership more than worthy enough to maintain the best made cars in the world. Lexus Quality is unparalleled!!!! Ryan...Lexus for Life

CARS
Happy Customer
Full Star Full Star Full Star Full Star Full Star
11-27-2019
New 2020 Lexus RX- thank you!

I purchased my new 2020 vehicle from this dealership. I had a very positive experience with this dealership. So glad I left Lexus of Merrillville!

DEALERRATER
Happy Customer
Full Star Full Star Full Star Full Star Full Star
11-27-2019
New 2020 Lexus RX- thank you!

I purchased my new 2020 vehicle from this dealership. I had a very positive experience with this dealership. So glad I left Lexus of Merrillville!

GOOGLE
Cameron Robbins
Full Star Full Star Full Star Full Star Full Star
11-24-2019
Cameron Robbins

Probably one of the nicest dealerships I've ever been to! Very nice people with huge selection of new and used cars!

GOOGLE
Marcella Clements
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Marcella Clements

Had to get a new key because my key fell out of casing.. my car is older, 2002. I love this car!! Don't ever drive anything but a Lexus! I'm hooked!! So anyhow, gentlemen was quick, friendly and very helpful! :)

GOOGLE
barb podjaski
Full Star Full Star Full Star Full Star Full Star
11-7-2019
DEALERRATER
EBERSOLE.CAROL
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Buying a Used Lexus.

Greg was excellent to work with. He is knowledgeable and and responsive to any questions. Jessica quickly arranged for two follow up items to be taken care of. Caleb arranged his schedule work with ours. Highly recommend this dealership.

CARS
EBERSOLE.CAROL
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Buying a Used Lexus.

Greg was excellent to work with. He is knowledgeable and and responsive to any questions. Jessica quickly arranged for two follow up items to be taken care of. Caleb arranged his schedule work with ours. Highly recommend this dealership.

DEALERRATER
WTD1012
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Very Easy and Enjoyable to Work With

I was looking to buy a gently used vehicle at a price that didn't break the bank. I found a used Hyundai Santa Fe Sport at this dealership and was able to get in to see it right away. The buying process was so easy and fast and Aaron was able to work with the price and my trade-in to get things right where I needed them to purchase. I would definitely recommend them to anyone and we plan to come back to buy a car for my husband as well.

DEALERRATER
Swilson
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Friendly and Helpful

My experience with Greg at Lexus of Mishawaka was excellent. He took his time, listened, and found me the perfect car at a better than expected price. He also took a lot of time teaching me everything about the car before I drove it away. I can’t recommend it highly enough.

CARS
Swilson
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Friendly and Helpful

My experience with Greg at Lexus of Mishawaka was excellent. He took his time, listened, and found me the perfect car at a better than expected price. He also took a lot of time teaching me everything about the car before I drove it away. I can't recommend it highly enough.

CARS
WTD1012
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Very Easy and Enjoyable to Work With

I was looking to buy a gently used vehicle at a price that didn't break the bank. I found a used Hyundai Santa Fe Sport at this dealership and was able to get in to see it right away. The buying process was so easy and fast and Aaron was able to work with the price and my trade-in to get things right where I needed them to purchase. I would definitely recommend them to anyone and we plan to come back to buy a car for my husband as well.

DEALERRATER
Scartwright1
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Very easy and enjoyable

Our salesman was knowledgeable and very pleasant to work with. He didn't pressure us in any way. There was a large selection of vehicles on the lot.

DEALERRATER
Pinki
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Job completed in time and as quoted

Treated very professionally and specially Toni Grappie is always very courteous and explains the issues in an understandable manner for a layman not familiar with technical words

DEALERRATER
DOUGSC
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Great service

We Always can get great reliable service from this dealership. Your staff were very friendly and knowledgeable so we can depend on getting The correct information about what we need and repairs.

CARS
Pinki
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Job completed in time and as quoted

Treated very professionally and specially Toni Grappie is always very courteous and explains the issues in an understandable manner for a layman not familiar with technical words

CARS
Scartwright1
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Very easy and enjoyable

Our salesman was knowledgeable and very pleasant to work with. He didn't pressure us in any way. There was a large selection of vehicles on the lot.

CARS
DOUGSC
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Great service

We Always can get great reliable service from this dealership. Your staff were very friendly and knowledgeable so we can depend on getting The correct information about what we need and repairs.

CARS
Seejay59
Full Star Full Star Full Star Empty Star Empty Star
10-22-2019
Paid 700.00 for a repair & lights weren't working

HID Lights weren't working correctly i wasnt told in march. I was then over charged for the labor in September to install them. No breakdown of quote for axle boots just a $1300 estimate. I called several times no calls returned. No customer should have to wait 15 min to drop off a car. There should be several people helping with this

DEALERRATER
IALANI67
Full Star Full Star Full Star Full Star Full Star
10-21-2019
toni from service goes above and beyond to accommodate

toni from service goes above and beyond to accommodate also great and reliable service and excellent customer service they got me a loaner car on the spot

CARS
IALANI67
Full Star Full Star Full Star Full Star Full Star
10-21-2019
toni from service goes above and beyond to accommodate

toni from service goes above and beyond to accommodate also great and reliable service and excellent customer service they got me a loaner car on the spot

CARS
Kathleen
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Beyond expectations

I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated.

CARS
Bub
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Fantastic!

The most comfortable I have ever felt buying a car. The sales staff and Robert were extremely accommodating I will definitely buy another car from this dealership..

DEALERRATER
Kathleen
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Beyond expectations

I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated.

DEALERRATER
Bub
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Fantastic!

The most comfortable I have ever felt buying a car. The sales staff and Robert were extremely accommodating I will definitely buy another car from this dealership..

DEALERRATER
Lester
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Ounstanding

Great service, made me fill welcome. Even though I bought a used vehicle , everybody that I came in contact treated me great. Excellent service... great people

DEALERRATER
ladonnajoseph
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Maintenance visit

They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well

CARS
Lester
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Ounstanding

Great service, made me fill welcome. Even though I bought a used vehicle , everybody that I came in contact treated me great. Excellent service... great people

CARS
ladonnajoseph
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Maintenance visit

They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well

CARS
GARDNER219
Full Star Full Star Full Star Full Star Full Star
10-14-2019
Service

Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the morning. I removed battery and took it to the service department to check it out.

CARS
NONE3
Full Star Full Star Full Star Empty Star Empty Star
10-14-2019
Wasted an hour waiting for parts department personnel to sh.

Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service writer's office for neatly an hour waiting for someone in the parts department to show up to complete the paperwork so my bill could be finalized. The service writer was not happy and neither was I. Someone should address these issues with the parts department personnel.

DEALERRATER
NONE3
Full Star Full Star Full Star Full Star Empty Star
10-14-2019
Wasted an hour waiting for parts department personnel to sh.

Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service writer’s office for neatly an hour waiting for someone in the parts department to show up to complete the paperwork so my bill could be finalized. The service writer was not happy and neither was I. Someone should address these issues with the parts department personnel.

DEALERRATER
GARDNER219
Full Star Full Star Full Star Full Star Full Star
10-14-2019
Service

Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the morning. I removed battery and took it to the service department to check it out.

DEALERRATER
Carlos
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Buying my car

It was fast and easy, they were helpful in anyway and quick to answer any questions I had. Easy to work with as well as very friendly staff

CARS
Carlos
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Buying my car

It was fast and easy, they were helpful in anyway and quick to answer any questions I had. Easy to work with as well as very friendly staff

DEALERRATER
Yayi
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Good service

Lexus of Mishawaka is as good as other Lexus dealers. They are efficient and they care about their customers. They tried to not let you wait for a long time.

CARS
Yayi
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Good service

Lexus of Mishawaka is as good as other Lexus dealers. They are efficient and they care about their customers. They tried to not let you wait for a long time.