Lexus of Mishawaka
Lexus of Mishawaka Call Us
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SALES: 574-400-8458 SERVICE: 574-400-8640 PARTS: 574-400-8674 4325 N. Grape Rd. Mishawaka, IN 46545
Sales: 574-400-8458
Service: 574-400-8640
Parts: 574-400-8674
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Testimonials

DEALERRATER
FRITZTEUSCHER
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Always Fantastic Service!!!!

I highly recommend this Lexus dealership. They have always provided me outstanding service and have been very reasonable pricewise. They have taken excellent care of my car and every interaction with them personally is 100% professional. The technicians are knowledgeable and very experienced. I trust them with all of my cars, even the ones that are not Lexus.

DEALERRATER
Kathleen
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Beyond expectations

I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated.

DEALERRATER
Bub
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Fantastic!

The most comfortable I have ever felt buying a car. The sales staff and Robert were extremely accommodating I will definitely buy another car from this dealership..

DEALERRATER
Lester
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Ounstanding

Great service, made me fill welcome. Even though I bought a used vehicle , everybody that I came in contact treated me great. Excellent service... great people

DEALERRATER
ladonnajoseph
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Maintenance visit

They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well

DEALERRATER
NONE3
Full Star Full Star Full Star Full Star Empty Star
10-14-2019
Wasted an hour waiting for parts department personnel to sh.

Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service writer’s office for neatly an hour waiting for someone in the parts department to show up to complete the paperwork so my bill could be finalized. The service writer was not happy and neither was I. Someone should address these issues with the parts department personnel.

DEALERRATER
GARDNER219
Full Star Full Star Full Star Full Star Full Star
10-14-2019
Service

Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the morning. I removed battery and took it to the service department to check it out.

DEALERRATER
Carlos
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Buying my car

It was fast and easy, they were helpful in anyway and quick to answer any questions I had. Easy to work with as well as very friendly staff

CARS
Carlos
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Buying my car

It was fast and easy, they were helpful in anyway and quick to answer any questions I had. Easy to work with as well as very friendly staff

DEALERRATER
Yayi
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Good service

Lexus of Mishawaka is as good as other Lexus dealers. They are efficient and they care about their customers. They tried to not let you wait for a long time.

CARS
Yayi
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Good service

Lexus of Mishawaka is as good as other Lexus dealers. They are efficient and they care about their customers. They tried to not let you wait for a long time.

GOOGLE
Yayi Fu
Full Star Full Star Full Star Full Star Full Star
10-9-2019
DEALERRATER
MGJGSTOCK
Full Star Full Star Full Star Full Star Full Star
10-9-2019
Excellent Service, Jessica is great , makes our visit great.

Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. She knows her work, very processional.

CARS
MGJGSTOCK
Full Star Full Star Full Star Full Star Full Star
10-9-2019
Excellent Service, Jessica is great , makes our visit great.

Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. She knows her work, very processional.

CARS
GV
Full Star Full Star Full Star Full Star Empty Star
10-7-2019
Great service

Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much.

CARS
Isaac
Full Star Full Star Full Star Full Star Full Star
10-7-2019
I came into the Lexus of Mishwaka dealership and was...

I came into the Lexus of Mishwaka dealership and was introduced to Aaron Brady gave me excellent service and in a timely manner at a good price! He made sure that I got the car I wanted! If you want a good car, service and price go to Lexus of Mishwaka for all of your car needs!

DEALERRATER
GV
Full Star Full Star Full Star Full Star Empty Star
10-7-2019
Great service

Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much.

DEALERRATER
Isaac
Full Star Full Star Full Star Full Star Full Star
10-7-2019
I came into the Lexus of Mishwaka dealership and was...

I came into the Lexus of Mishwaka dealership and was introduced to Aaron Brady gave me excellent service and in a timely manner at a good price! He made sure that I got the car I wanted! If you want a good car, service and price go to Lexus of Mishwaka for all of your car needs!

DEALERRATER
Margaret Hosinski
Full Star Full Star Full Star Full Star Full Star
10-6-2019
Battery replaced

I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about having an issue with the car on the weekend, I was very happy to have the issue solved. They couldn’t have been nicer.

DEALERRATER
FRITZTEUSCHER
Full Star Full Star Full Star Full Star Full Star
10-6-2019
Once again, AMAZING service!!!!

Highly recommend this dealer for purchase and service. I have owned my car for seven years, and they always taken care of me. They provide excellent service at a very fair price. Whenever there is an issue, they always take care of it in the best interest of the customer. I have seen this time and time again. I’ve never been treated more fairly by any service oriented organization.

CARS
FRITZTEUSCHER
Full Star Full Star Full Star Full Star Full Star
10-6-2019
Once again, AMAZING service!!!!

Highly recommend this dealer for purchase and service. I have owned my car for seven years, and they always taken care of me. They provide excellent service at a very fair price. Whenever there is an issue, they always take care of it in the best interest of the customer. I have seen this time and time again. I've never been treated more fairly by any service oriented organization.

CARS
Margaret Hosinski
Full Star Full Star Full Star Full Star Full Star
10-6-2019
Battery replaced

I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about having an issue with the car on the weekend, I was very happy to have the issue solved. They couldn't have been nicer.

DEALERRATER
Francesca
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Courteous and professional staff. Greg is the best.

The environment is clean, and welcoming. The staff are friendly, professional, and courteous. Everyone is respectful. Greg is great. He explained everthing clearly. We had a wonderful experience. Very personable professionals.

DEALERRATER
Xyz
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Great service

Prompt and courteous- explained problem, solution and rationale. Provided loaner car as requested. There is nothing else to say about this visit. Look forward to a long relationship

DEALERRATER
Fred
Full Star Full Star Full Star Full Star Full Star
10-3-2019
recent visit

outstanding service and the people are the best. would highly recommend sales and service. The Watsons have set a high bar internally and they are the best

DEALERRATER
toml2
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Great service

Lexus correctly diagnosed problem with my car. The repair was done in the promised time and cost. The service personnel were friendly and professional. I will return.

CARS
Francesca
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Courteous and professional staff. Greg is the best.

The environment is clean, and welcoming. The staff are friendly, professional, and courteous. Everyone is respectful. Greg is great. He explained everthing clearly. We had a wonderful experience. Very personable professionals.

CARS
Fred
Full Star Full Star Full Star Full Star Full Star
10-3-2019
recent visit

outstanding service and the people are the best. would highly recommend sales and service. The Watsons have set a high bar internally and they are the best

CARS
Xyz
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Great service

Prompt and courteous- explained problem, solution and rationale. Provided loaner car as requested. There is nothing else to say about this visit. Look forward to a long relationship

CARS
toml2
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Great service

Lexus correctly diagnosed problem with my car. The repair was done in the promised time and cost. The service personnel were friendly and professional. I will return.

CARS
seantoomer
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Thank you Lexus of Mishawaka!

I am writing to thank the team at Lexus of Mishawaka for a fantastic experience. I had the pleasure of purchasing a vehicle from them when we lived in Michigan and had a great experience. We have since moved to Massachusetts and have purchased 2 additional vehicles because of the superior service and attention to detail they provided throughout every interaction. It has been wonderful to work with the Lexus of Mishawaka team. Thank You!

DEALERRATER
seantoomer
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Thank you Lexus of Mishawaka!

I am writing to thank the team at Lexus of Mishawaka for a fantastic experience. I had the pleasure of purchasing a vehicle from them when we lived in Michigan and had a great experience. We have since moved to Massachusetts and have purchased 2 additional vehicles because of the superior service and attention to detail they provided throughout every interaction. It has been wonderful to work with the Lexus of Mishawaka team. Thank You!

CARS
Tuffy
Full Star Full Star Full Star Full Star Empty Star
10-1-2019
Good hospitality

They treated me pretty good I will recommend anyone till you guys an idea Robert Brooks A+ but I supposed to receive some chocolate candies

DEALERRATER
Tuffy
Full Star Full Star Full Star Full Star Empty Star
10-1-2019
Good hospitality

They treated me pretty good I will recommend anyone till you guys an idea Robert Brooks A+ but I supposed to receive some chocolate candies

CARS
KUBVATD
Full Star Full Star Full Star Full Star Full Star
9-29-2019
Great customer service

Have worked with LEXUS of Mishawaka since they opened their doors and have always received great customer service. I have purchased 4 cars from you and will continue as long as the service remains great Great work and looking forward to working with you more

DEALERRATER
KUBVATD
Full Star Full Star Full Star Full Star Full Star
9-29-2019
Great customer service

Have worked with LEXUS of Mishawaka since they opened their doors and have always received great customer service. I have purchased 4 cars from you and will continue as long as the service remains great Great work and looking forward to working with you more

DEALERRATER
Joe
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Fast and efficient service!

They had my car finished with service before the allotted time. I had questions for the front desk receptionist and she was very pleasant and answered my questions. The bathroom was also very clean as always.

CARS
Joe
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Fast and efficient service!

They had my car finished with service before the allotted time. I had questions for the front desk receptionist and she was very pleasant and answered my questions. The bathroom was also very clean as always.

CARS
JustJane
Full Star Full Star Full Star Full Star Full Star
9-23-2019
Honest service.

I brought car in for oil change and tire rotation. Need tires soon so I was told to wait until tires are replaced. Needed back brakes. Prices are comparable to other shops in the community. Nice to have car washed and inside detailed as part of service. I received excellent service.

DEALERRATER
JustJane
Full Star Full Star Full Star Full Star Full Star
9-23-2019
Honest service.

I brought car in for oil change and tire rotation. Need tires soon so I was told to wait until tires are replaced. Needed back brakes. Prices are comparable to other shops in the community. Nice to have car washed and inside detailed as part of service. I received excellent service.

YELP
James Y.
Full Star Full Star Full Star Empty Star Empty Star
9-20-2019
James Y.

I would rate Lexus of Mishawaka as "OK". They did me right with a recall by providing me with a loaner until the work was finished. That was much appreciated. However, I was interested in a tune up and not only was their prices ridiculous for service, the garage manager wasn't very polite (maybe just a bad day?) I got the feeling I was looked down on due to having a 2008 Lexus and not a 2018 Lexus. Needless to say I haven't been back since.

DEALERRATER
Pete
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Oil change and service

Work done timely and service personnel courteous facility clean and all personnel helpful knowledgeable and professional staff. Will return for additional service as needed in future

CARS
Pete
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Oil change and service

Work done timely and service personnel courteous facility clean and all personnel helpful knowledgeable and professional staff. Will return for additional service as needed in future

CARS
ALEX
Full Star Full Star Full Star Full Star Full Star
9-15-2019
60k service

Very happy with service overall. Staff is always nice & professional. Would recommend to others. It was a bit pricey, but had a lot of work done.

DEALERRATER
ALEX
Full Star Full Star Full Star Full Star Full Star
9-15-2019
60k service

Very happy with service overall. Staff is always nice & professional. Would recommend to others. It was a bit pricey, but had a lot of work done.

DEALERRATER
A Li.
Full Star Full Star Full Star Full Star Full Star
9-14-2019
The best purchasing experience!

We were so glad we chose Lexus and bought it at this dealership. The interaction with Greg was the best out of all past car dealership experience. He was so patient, friendly, understanding, and knowledgeable and not pushy at all. We actually had a better deal at another dealer but we wanted to purchase at this location because the overall experience is just so good. Highly recommend this location!

GOOGLE
Amy Lynn
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Amy Lynn

We worked with NormaJean from this dealership. She was very nice, professional, and personable! We purchased from out of state (MN) and they made the process smooth and easy for us! We recommend this dealership!! Thank you so much!

DEALERRATER
ANGIEWOODS
Full Star Full Star Full Star Full Star Full Star
9-13-2019
It was amazing! Best experience ever;)

Norma Jean was great and Jason Downy helped get us a great deal ! And the young man that helped me figure out how to drive was great to !!! Absolutely love my car! Thanks again ! Norma Jean was so pleasant to work with !

CARS
ANGIEWOODS
Full Star Full Star Full Star Full Star Full Star
9-13-2019
It was amazing! Best experience ever;)

Norma Jean was great and Jason Downy helped get us a great deal ! And the young man that helped me figure out how to drive was great to !!! Absolutely love my car! Thanks again ! Norma Jean was so pleasant to work with !

CARS
A Li.
Full Star Full Star Full Star Full Star Full Star
9-11-2019
The best purchasing experience!

We were so glad we chose Lexus and bought it at this dealership. The interaction with Greg was the best out of all past car dealership experience. He was so patient, friendly, understanding, and knowledgeable and not pushy at all. We actually had a better deal at another dealer but we wanted to purchase at this location because the overall experience is just so good. Highly recommend this location!