Guest Experience at Jordan Lexus
HOW DO YOU MAKE A CUSTOMER FEEL LIKE A GUEST?
A SERVICE CENTER, CENTERED AROUND YOU
What can you expect at Jordan Lexus? Expect us to go the extra mile in everything we do! If you prefer to wait for your vehicle while its service is being completed, we have an array of hot and cold beverages, snacks, Wi-Fi, and on-demand HD cable TV for you to enjoy. We even offer complimentary manicures by Bethany. You can pamper your car with the best service around while treating yourself to a little pampering as well! We want you to feel relaxed and comfortable as soon as you step foot into our Service Department, and we know that what we offer will keep you completely satisfied as your Lexus is serviced by the best of the best!GET THE VIP TREATMENT
Just as you’d expect, Lexus dealerships provide much more than great technical service. Many dealerships offer a wide range of amenities including thoughtfully designed guest lounges, and through LexusCare, offer complimentary car washes and loaner vehicles.* There are also Elite of Lexus dealers—the best of the best—who are awarded for excelling at sales, service and ownership support. Whichever one you choose, your satisfaction is their number-one goal.Luxury Made Easy at Jordan Lexus in Mishawaka, IN
There's a covenant every Lexus associate and employee stands by. We have a desire to do things right from the start. We strive to have the finest dealer network in the industry. And most importantly, we treat each customer like we'd treat a guest in our own home. This means paying attention to the details. Anticipating what our guests need. And applying the same level of care and thoughtfulness to each moment in the dealership that we put into our vehicles. That's what makes the Lexus experience unlike all others.
We value your time and want you to get the most out of each visit to our dealership. Whether you are a new customer shopping for a vehicle, or a Lexus owner waiting for your vehicle to be serviced, you can take advantage of our complimentary amenities at Jordan Lexus.